Website Privacy + Cookies Policy

Last Updated: September 2026

Your privacy is important. This Privacy Policy explains how information may be collected, used, and protected when you visit this website or contact Krystal Ying through the website.

This policy applies to information collected through this website. Information related to therapy services and protected health information is governed separately by the practice’s Notice of Privacy Practices.

Information You Choose to Provide

You may voluntarily provide personal information when you contact the practice through this website, such as your:

Name
Email address
Phone number
Information you choose to include in your message

This information is used to respond to your inquiry, communicate with you, and provide information about services.

Please avoid including sensitive medical, mental health, or other confidential information in website contact forms or general email communications.

Submitting an inquiry through this website does not establish a therapist-client relationship.

Website and Usage Information

Like most websites, this site may automatically collect limited technical information when you visit, such as:

Browser and device information
Approximate geographic location
Pages viewed
Referral sources
General website activity

This information may be collected through cookies, analytics tools, and technologies provided by Squarespace or other services used to operate and understand website performance.

This information is generally used to maintain the website, understand how visitors use it, and improve the website experience.

Cookies

This website is hosted by Squarespace and may use cookies and similar technologies necessary for the website to function properly.

Depending on the website settings and your consent choices, additional analytics or performance cookies may also be used to better understand website traffic and visitor activity.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.

Analytics

This website may use analytics services, such as Squarespace Analytics or Google Analytics, to better understand website traffic and how visitors interact with the site.

Analytics services may collect information such as pages visited, approximate location, device or browser information, referral sources, and general usage patterns.

This information is used to evaluate and improve the website and is not intended to be used to identify you personally.

Squarespace

This website is hosted by Squarespace, which provides the platform and infrastructure used to operate the site.

Squarespace may process certain information about website visitors as necessary to provide its services, maintain website security, and support website functionality.

Squarespace’s own privacy practices govern its handling of information processed through its platform.

Third-Party Services and Links

This website may contain links to third-party websites or services, including scheduling, client portal, professional directory, or other external resources.

When you leave this website or use a third-party service, that provider’s privacy practices and terms apply. This practice is not responsible for the privacy practices or content of third-party websites.

How Information Is Used

Information collected through this website may be used to:

Respond to inquiries
Provide information about services
Operate and maintain the website
Understand website traffic and performance
Improve website content and usability
Maintain website security
Comply with applicable legal obligations

Personal information submitted through the website will not be sold.

Data Security

Reasonable measures are taken to protect information submitted through this website. However, no website, email service, or method of electronic transmission can be guaranteed to be completely secure.

For that reason, please do not use website forms or general email to send highly sensitive or confidential information.

Children’s Privacy

This website is intended to provide general information about the practice and its services. It is not designed to knowingly collect personal information directly from children through the website.

If you are a parent or legal guardian with questions about services for a minor, please contact the practice directly.

Your Privacy Choices

You may contact the practice to ask questions about personal information you have submitted through this website or to request that information be corrected or deleted, when applicable.

You may also manage cookies and similar technologies through your browser settings and, when available, the website’s cookie preferences.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes to the website, technology, services, or applicable requirements.

When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.

Contact

Questions about this Website Privacy Policy may be directed to:

Krystal Ying, LMFT, LPCC, LPC
Email: kyinglmft@gmail.com
Phone: (707) 367-3663

Notice of Privacy Practices

This Website Privacy Policy applies specifically to use of this website.

Privacy practices related to therapy services, medical records, protected health information (PHI), psychotherapy notes, and your rights under applicable health privacy laws are addressed separately in the practice’s Notice of Privacy Practices.